Effective Date: August 12, 2026
Overview
This Privacy Policy explains how Site Plans TX (“we,” “us,” “our”) collects, uses, and protects information when you use siteplanstx.com or order services from us by phone, email, or WhatsApp.
Information We Collect
- Contact information: name, email address, phone number
- Property information: address, parcel ID, project details, measurements, survey documents you upload
- Payment information: processed through our third-party payment processor; we do not store full payment card details on our own servers
- Communications: messages sent via our contact form, email, phone, or WhatsApp
- Usage data: standard website analytics (pages visited, browser type, general location) collected through tools such as Google Analytics
How We Use Your Information
- To prepare and deliver the site plan or permit drawing service you ordered
- To communicate with you about your order, including corrections and delivery updates
- To process payment
- To improve our website and services
- To send order-related updates (we do not sell your information to third parties)
Sharing of Information
We share information only as necessary to deliver your service, including:
- With Texas-licensed Professional Engineers in our network, where a PE stamp is part of your order
- With our payment processor, to complete transactions
- With service providers who support our website and business operations (e.g., hosting, analytics)
We do not sell client information to third parties for marketing purposes.
Data Retention
We retain project files and client information for as long as needed to provide services, respond to correction requests, and meet recordkeeping obligations, after which information is deleted or archived per our internal retention practices.
Your Rights
You may request access to, correction of, or deletion of your personal information by contacting drafting@siteplanstx.com. We will respond within a reasonable timeframe.
Cookies
Our website may use cookies and similar technologies for analytics and site functionality. You can control cookie preferences through your browser settings.
Security
We take reasonable technical and organizational measures to protect your information, but no method of transmission or storage is 100% secure.
Changes to This Policy
We may update this Privacy Policy periodically. The “Last updated” date at the top reflects the most recent revision.
Contact Information
Site Plans TX
Email: drafting@siteplanstx.com
Phone: +1 (385) 885-5362
Website: https://siteplanstx.com/